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Paxos collects certain business and personally identifying information (see below) to ensure your Organization complies with all regulations and requirements for the jurisdictions your business operates in. To start using the Paxos platform, onboard an Entity, which is typically mapped to teams, business groups, holding companies, or separate legal entities.
Questions? Need help? Contact Support.
Once you’ve gathered all the supporting documents, completing the onboarding application usually takes about 30 minutes. After submission, Paxos performs an extensive review of the provided information. During the review process, a representative may request clarifying information or additional documentation. Depending on your business structure and operating jurisdiction, the review process can take anywhere from a day to weeks.

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Business Details

Provide basic business (Institution) details to help determine onboarding requirements and ensure your use of the Paxos platform complies to the proper regulations and requirements for the jurisdiction. You will need to provide the following:
  • Institution type, incorporation ID type and incorporation ID.
  • The legal incorporation address.

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Funding Details

Let Paxos know what industry sector your business operates in, the USD volume you expect to move to the Paxos platform, as well as the source of funds.

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Suitability Assessment

Depending on the business jurisdiction, provide additional details regarding your business to ensure compliance with regional requirements when using the Paxos platform.

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Business Members

Add personal identifying information for individuals that have a leadership role in the business. Minimally, you will need to add a beneficial owner and a person with management control. Depending on your business structure, you may need to add multiple persons. An individual can perform more than one role.

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Review and Verify

Review and accept all applicable terms and conditions, pricing and fee information before reviewing and accepting the entity onboarding information you provided.

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Supporting Documents

Before you can complete onboarding, provide Paxos with supporting documents for your organization. You an upload the documents in the web application. The list below can be used as a general guide for most institutions. Paxos may reach out to you for additional documentation as needed.
This information is required for all platform users meeting the criteria, even if you provided this previously for each person identified as Beneficial Owner, Authorized User, or persons with management control.Please provide a scanned PDF not older than 6 months (e.g., utility bill, cell phone bill, or bank statement).
The ID must be scanned COLOR document of a Valid Passport, Driver’s License, or National ID. This information is required for all platform users meeting the criteria, even if you provided this previously for each person identified as Beneficial Owner, Authorized User, or Persons with Management Control.
Provide ONE of the following documents:
  • Certificate of Incorporation
  • Articles of Incorporation
  • Certificate of Formation
  • Articles of Organization
  • National/State Government Registry filings, or equivalent
Ensure the number is issued by the Internal Revenue Service (for US entities) or relevant governing body (for international entities).
Bank statement or other equivalent document clearly showing the ownership under the Institution’s name and dated within the last 6 months. Provide Proof of Funds substantiating requested trading volume.
Provide ONE of the following documents that was not provided as the first organizational document:
  • Certificate of Incorporation
  • Articles of Incorporation
  • Certificate of Formation
  • Articles of Organization
  • National/State Government Registry filings, or equivalent
All Institutions that have been established for longer than 1 year must provide this document. This must be a document issued by a government registry and must be dated within the past year.

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ID Verification

When the supporting documents are accepted, the final step is to provide individual identify information, which usually consists of providing a government issued ID such as passport, national ID card or driver license and taking a real-time “selfie” photo of you holding your ID. To avoid common errors with the ID verification process:
  • Ensure your webcam is enabled in the browser.
  • Before uploading the ID, ensure all four corners of your ID document are visible, the text is clear and legible, and that the ID is not expired.
  • Do not use a professional headshot for the real-time “selfie” photo. Take your “selfie” photo while holding your ID document at or near the time of onboarding.